Terms & Conditions

Welcome to christylinens.in, if you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use. Once you logon to christylinens.in, please open new log in account. To open a new account, mail account and mobile number is essential. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account.

You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

Privacy Policy

Your privacy is very important to us. Christy Linens team takes your privacy concerns seriously, and we make every reasonable effort to protect your privacy and provide a safe, secure online shopping and service experience. Please read this privacy policy to learn more about the ways in which we use and protect your personal information.

Collection and Use of Personal Information

In general, you can browse our website without giving us any personal information. We use web tracking software to analyze traffic to this website in order to understand our customer’s and visitor’s needs and to continually improve our site for them. This web tracking software collects only anonymous, aggregate statistics.

However, certain activities on our site may require you to provide personal information. For example, you need to provide information, like name and address details for shipping, for any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make. This also includes the information that you provide to us for the purpose of registration or subscribing to our website services, email notifications and/or newsletters. This includes any other information that you choose to send to us.

Disclosure of Personal Information

We do not sell or otherwise provide your personal information to third parties for any reason, except as required by law.

Security of Personal Information

When you place an order or access your account information, we offer the use of ‘Secure Socket Layer’ (SSL) technology. The Secure Socket Layer (SSL) encrypts all the information you have entered before it is sent to us. Your credit / debit card information is encrypted when it is transmitted to us and we do not store your personal credit / debit card information. Furthermore, all of the customer data that is collected is protected against unauthorized access.
To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have implemented industry-standard security mechanisms and procedures to protect data from loss, misuse and unauthorized access, disclosure, alteration, and destruction when you submit any form on christylinens.in. If you have any questions about our Privacy Policy, the practices of our site, please contact us.

Use of Cookies

A cookie is a small text file containing information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies allow us to provide a user-friendly registration and log-in process. A cookie cannot give us access to your computer or to information beyond what you provide to us.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognize you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Most Web browsers automatically accept cookies. Consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the publicly available information on our website, but you will not be able to take advantage of offers or activities requiring registration. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information.

Shipping and Return Policy

Processing Your Order

We usually dispatch your order within 72 hours. But, if ordered item is in under production, it may take two to four days to process your order. Should this happen, we will inform the status via email.

Track Your Shipment

When your order is shipped from our factory / ware house, you will receive a Shipment email informing you about the items that were shipped, the Courier used to ship these items, and a tracking number. Please visit the courier company’s website, and use the tracking number to know the status of your shipment.

Packaging

Every package from us arrives at your door step in a durable, tamper-proof packing. Please do not accept the package if it appears to have been tampered.

Important Note

The company is not responsible for delays due to unavoidable reasons and natural calamities.
We are unable to redirect orders once items have been dispatched.
If you want the products to be delivered to different locations, you need to place separate orders.
We deliver through best courier companies to ensure your order reaches fast and in good condition.
We try to ship all items in an order together to you. This may not be possible sometimes in case of product characteristics or their availability.
We require your signature and ID proof as an evidence of delivery.
To prevent misplaced delivery, please keep one of the following identity cards for verification:

• Pan Card
• Driving License
• Passport
• Voter Identification Card
• Unique Identification Card (Aadhaar)

Return Policy

The following general guidelines with regard to returns apply to all items sold on christylinens.in. Some products cannot be returned and are marked on the product detail page separately. Our aim is to ship our products in a quick, safe and cheapest manner. Please inspect the package for any damage or tamper before receiving and signing the report. If delivered product is not ordered by you or you have any queries about that product please write us to christy.marketting@gmail.com within 72 Hours. If product has any fault or damage customer can change the product. Our company will not encourage money back policy. If received product get damage or defective, damaged/ defective items must be returned in original condition they were received in with all the accompanying accessories and in the original manufacturer’s box /packaging.